Frequently Asked Questions
If your question is not answered here please go to the Contact Us Page and ask your question there.General Questions
- How much do you charge?
- Why are your charges lower than a main dealer?
- What types of vehicle do you service?
- Where are you and how do I get there?
- Do you offer a courtesy car while my car is being serviced?
- If my car is serviced with you, does it affect my warranty?
- Do you use original manufacturer parts?
- Do you fit tyres?
- Can you do wheel tracking/alignment?
- How much do you charge?
Labour is charged at £35+VAT per hour. We will always give you a quote based on how long a service will take and the cost of any parts required. A standard MOT is charged at £50.
We also offer standard service pricing for cars - £40 + parts + VAT for a minor service, and £60 + parts + VAT for a major service. - Why are your charges lower than a main dealer?
We are a completely independent business with no affiliations to any vehicle manufacturers. We keep our costs to a minimum and can then pass on these savings to you. We can usually offer a considerable saving on main dealer costs without affecting manufacturers warranty.
Return to the top - What types of vehicle do you service?
We service and repair almost all cars and light commercial vehicles from all of the main manufacturers.
Return to the top - Where are you and how do I get there?
We are on the Vastre Industrial Estate in Newtown which is on the A489 Kerry Road. For the full postal address and a map go to the Find Us page.
Return to the top - Do you offer a courtesy car while my car is being serviced?
To keep down our costs we don't offer courtesy cars - but we do offer a variety of other options:
(a) If you bring your car to us we can give you a lift - back home, to work, to the town - or anywhere else around Newtown! When your car is ready we will call you and arrange to bring you back to the workshop.
(b) We can pick up your car from your home or workplace and deliver it back when the work is complete.
Return to the top - If my car is serviced with you, does it affect my warranty?
In a word, no. So long as the work is done to the manufacturers specification (and all work we do is) there is a EC directive (BER 1400/2002) which states the rules allowing free and fair competition when repairing or servicing your car. Most of the documents are long and complex but if you want a look click here to go to the Right To Repair website
Return to the top - Do you use original manufacturer parts?
That is usually up to you. Many parts such as filters, brake pads etc are available from alternative manufacturers with the same quality but at a lower cost. When we quote for work we will provide costs for both original manufacturer parts and alternatives so you can make the decision before the work is done.
Return to the top - Do you fit tyres?
Yes. We have tyre machines which allow us to fit and balance any size of tyre. The price of tyres varies depending on the size and manufacturer. We can also fix most punctures at a fixed cost of £7 plus VAT.
Return to the top - Can you do wheel tracking/alignment?
We have a four post ramp and laser tracking gauges which allow us to carry out wheel alignment on almost any size or type of car and light commercial vehicle. Our charge for tracking is £20 plus VAT.
Return to the top